How many times have you tried to explain something visual to somebody over the phone? It can be incredibly frustrating. Screen sharing is a great way to get your visual points across to people on the phone.
Screen sharing is allowing people to log in to see areas of your computer screen that you give them access to. Unlike a webinar using products like WebEx and GoToWebinar, it’s not possible to record a screen-sharing session for later viewing or to use a moderator to field questions from the audience. But it’s a great way to walk someone through a presentation or to offer a down-and-dirty webinar. Here are two free screen-sharing options for you to try.
FreeScreenSharing allows you to customize the login area with your own logo, photo, and contact information. Another nice feature is being able to designate certain windows on your computer to be off-limits and to show only what you want to be seen. FreeScreenSharing also offers a chat area for IMs.
Participants need to download software to make FreeScreenSharing work, so be sure to allow time for them to do so if you use this product.
Although FreeScreenSharing provides a conference call number, it doesn’t record the call. But they have another product, FreeConferenceCall, which allows you to record the conversation and download it for later use.
Join.me allows people to log in to your screen-sharing session via a website without having to download additional software. You can have a conversation using your computer’s microphone and speakers (hands-free fun!) and there’s a chat area.
Use FreeConferenceCall if you want to record the conversation because it’s not possible to do so using join.me.
Unlike with FreeScreenSharing you cannot designate private windows on your monitor, so people will be able to see everything you’re doing. So don’t be goofing around on the Web or sending email while you’re sharing your screen because everyone will know it.
I have used both of these products and have found them invaluable for explaining visual concepts and for online collaboration.
The customization and setting off-limits areas capabilities of FreeScreenSharing are good to have. The first time I used it with a client I didn’t account for the setup time of his having to download software, though, but after that things went well.
I like the immediacy of join.me for quick discussions; people just go to their website and log on to the session without downloading software. But although it’s billed as cross-platform I couldn’t get join.me to work on my Mac, just my VMware PC. I sent email to join.me about the issue and a technician contacted me shortly afterwards. He logged in to my Mac remotely and set me up with join.me for the Mac. Great customer service! I haven’t used the chat or online conversation tools yet.
Have you ever used screen sharing to facilitate a phone conversation? What tools did you use and how did it go?